Privacy Policy

1. Information We Collect

When you use PaidTerms to pay an invoice in instalments, we collect:

  • Payment information (processed securely through Stripe)
  • Invoice details (amount, reference number)
  • Contact information provided by the merchant
  • Payment history and transaction records
  • Usage and session analytics, such as pages visited, clicks, scrolling, and device/browser information

2. How We Use Your Information

We use your information to:

  • Process your payment plan and collect instalments
  • Communicate with you about your payments
  • Provide customer support
  • Comply with legal obligations
  • Prevent fraud and maintain security
  • Understand how people use PaidTerms and improve the app experience

3. Payment Processing

All payment processing is handled by Stripe, our secure payment processor. We do not store your full credit card details on our servers. Payment information is encrypted and handled according to PCI-DSS standards.

4. Analytics and Session Recording

We use Microsoft Clarity to understand how merchants and customers use the PaidTerms app. Clarity may collect session analytics such as page interactions, clicks, scrolling, approximate device and browser details, and session recordings. We use this information to improve usability, diagnose issues, and monitor app performance.

5. Data Sharing

We share your information with:

  • The merchant who issued your invoice
  • Stripe (our payment processor)
  • Microsoft Clarity (our session analytics provider)
  • Service providers who help us operate our platform
  • Legal authorities when required by law

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. Please contact the merchant who issued your invoice for data privacy requests.

8. Contact

For privacy-related questions, please contact the merchant who issued your invoice.

Last updated: January 2026